Our Store Policies

Please read below for information about ordering by telephone,

purchase information, dress availability, measurements, and return policy.

Ordering By Telephone

Please call us at (970) 242-4745.

Based on the information you give us in terms of designer, style, size, color and other information

such as shipping options, we will give you a price quote and approximate delivery date for your dress.

Purchase Information

We accept the following forms of payment: Cash, Visa, Master Card, Discover, Personal Checks

(Any NSF or Stopped Checks are subject to a $40 Service Charge)

To special order dresses, we require half down before ordering. The remaining balance is due on the day

we receive merchandise. A Re-stocking fee of 25% will be charged if balance is not paid within three days.

No refunds or cancellations once dress is ordered.

Dress Availability

Preferred order time for dresses is 4-6 months before wedding or prom.

Please allow plenty of time for alterations to be completed on dresses.

Availability of dresses changes frequently. If the manufacturer has the dress in stock, shipping will be in a few days. However, if the dress is not in stock, it may take weeks or months to ship.  When you call to ask about your dress, we will contact the manufacturer to determine the approximate ship date based on your use date.

Measurements

Ordering your correct size is very important since we do not exchange or refund merchandise. Most of the gowns we carry do not fit the same as regular clothes and the length generally is made to fit girls 5'8" tall. Therefore, you should have your measurements before placing an order.

When measuring, it is always best to have someone else measure you. Try to measure over the undergarments you will wear with your gown. Measure the fullest part of your bust and hips, and then the smallest point of your waist. Measure snugly but not tightly.

Dresses are made according to each company's size charts. If in doubt, order the larger size as it is easier to take the dress in. In most cases, you will need some type of alteration on your dress to get a good fit. Alteration charges are not included in our price and we are not responsible for alterations.

The Final Size is the customer's decision and responsibility.

Return Policy

Due to the intimate nature of our apparel ALL SALES ARE FINAL. No refunds or exchanges on merchandise that is special ordered, ordered by phone, marked down, has been altered, put in layaway or has been taken out of the store through pick up or mail. 

Since dresses are Special Ordered, we are NOT responsible for gowns ordered by the customer that are too small or too large. Once the order is placed, the dress is "YOURS". The dress cannot be returned or exchanged. Your money cannot be refunded and the order cannot be cancelled.

Layaways left over 30 days with no payment may be voided.

ALL SALES ARE FINAL!